We hope you are satisfied with your purchase of the women’s clothing. If you need to return the item for any reason, please carefully read the following return policy:
- Return Request Period
You have 7 days from the date you receive the item to request a return. Please ensure you submit your return request within this period (both opened and unopened products are eligible for return). - Return Conditions
The item must be in brand new condition, unworn, unwashed, and in its original packaging and tags intact.
Returned items must not have any stains, scratches, odors, or other damage caused by the customer.
Please include proof of purchase (such as an invoice or order confirmation email) when returning the item.
- Return Process
Please submit your return request through customer service, providing your order number and the reason for the return.
Once your return request is approved, we will provide you with a return address and relevant instructions.
Please pack the item properly to ensure it is not damaged during transportation.
- Refund Processing
After reviewing and confirming that the return meets the eligibility requirements, we will process the refund within 7-14 business days of receiving the returned goods.
The refund will be issued through the original payment method. The processing time may be delayed depending on your bank or payment institution’s policies.
- Shipping Costs
For returns due to quality issues or incorrect items, we will cover the shipping costs.
For returns due to personal reasons (such as incorrect size or dissatisfaction with the style), you will be responsible for the return shipping costs.
- Special Items
Some specific products may not be eligible for return policy. Please carefully review the relevant instructions before purchasing.
If you have any questions about the return policy or need further assistance, please feel free to contact customer service. Thank you for your support and understanding of our products!